Terms & Conditions - Subscriptions & Digital Content
The Markets Unplugged Education and Media Limited (RAK DAO)
Last updated: 1 October 2025
Company details
· Registered entity: The Markets Unplugged Education and Media Limited
· Free zone: RAK Digital Assets Oasis (RAK DAO), Ras Al Khaimah, United Arab Emirates
· Registered/postal address: RAK Digital Assets Oasis, Post Box 30099, RAKBANK Headquarters, Government of Ras Al Khaimah, United Arab Emirates
· Support: contact@themarketsunplugged.com
· Privacy: contact@themarketsunplugged.com
· Brands: The Markets Unplugged (site, memberships, research); Crypto Unplugged (podcast and YouTube channel)
1. What these terms cover
These Terms & Conditions govern paid memberships, subscriptions, and digital content we provide through themarketsunplugged.com (the “Services”). If you only browse the public site, see the Terms of Use (Website).
2. Eligibility & accounts
You must be 18+ and able to enter a contract. Keep account details accurate and secure. You’re responsible for activity on your account; tell us promptly about unauthorised access.
3. Plans, pricing & taxes
· Plan features and USD prices are shown at checkout and may evolve over time while maintaining the overall level for your plan.
· Any applicable taxes are displayed at checkout and on your invoice.
· We issue a digital invoice/receipt by email for each charge or renewal.
4. Contract formation
A binding contract forms when you complete checkout. You authorise us (and Stripe as our processor) to charge your payment method for the initial term and for renewals until you cancel.
5. Auto-renewal & billing
Memberships auto-renew at the end of each billing cycle (monthly or annual) unless cancelled before renewal. We email a receipt for every charge. Manage your plan any time via Account → Billing or our Customer Portal link.
6. No trials; immediate access waiver (no cooling-off)
We do not offer free trials. By completing checkout you request immediate access to digital content and acknowledge that any withdrawal/cooling-off right that might otherwise apply does not apply once access is granted.
7. Refunds
All fees are non-refundable once access is granted.
Exceptions we honour:
· Erroneous duplicate charge,
· Confirmed card fraud,
·A refund required by applicable consumer law.
You may cancel at any time to stop future renewals; access continues until the end of the paid term.
8. Cancellation
· How: Account → Billing → Manage subscription → Cancel (or via the Customer Portal link). We email a cancellation confirmation.
· Effect: Access continues until the end of the current billing period. No refunds for partially used periods.
9. Upgrades, downgrades & failed payments
· Upgrades may take effect immediately with prorating where supported. Downgrades start next cycle.
· If payment fails, we may retry and suspend access until your details are updated.
10. Licence & intellectual property
Your membership grants a personal, non-transferable, revocable licence to access member content for your own learning. You may not: copy, re-host, redistribute, resell, lend, publicly display, frame, scrape, or automate capture of member content; remove watermarks or notices; or bypass access controls. Device limits and technical protections may apply to prevent abuse.
11. Community rules & impersonation
Be respectful in member spaces. We may remove content or suspend access for violations. Beware of scams and impersonation—we will never DM you for money, “wallet recovery”, or seed phrases.
12. Education-only; no investment advice
Our Services are educational and informational. Nothing we publish is investment, legal, accounting, or tax advice, or a recommendation to buy/sell any asset.
13. Third-party services
We use third-party tools (e.g., Stripe, video hosting, analytics). When you interact with them, their terms and privacy notices apply alongside ours.
14. Suspension & termination
We may suspend or terminate access for breach, abuse, or non-payment. You remain responsible for amounts due up to suspension/termination. We may block re-registration to protect the Service.
15. Changes to Services or these terms
We may reasonably update features, pricing, or these terms. Material changes will be notified (e.g., email or in-product). Continued use after notice means you accept the update.
16. Disclaimers
Services are provided on an “as is” and “as available” basis. Digital asset markets are volatile; content can become outdated. To the extent permitted by law, we disclaim implied warranties.
17. Limitation of liability
To the extent permitted by law, we are not liable for indirect or consequential loss, including trading losses, lost profits, or data loss. Where liability cannot be excluded, it is capped at the fees you paid to us in the 12 months before the claim.
18. Indemnity
You agree to indemnify us against claims, costs, and liabilities arising from your misuse of the Services or breach of these terms.
19. Force majeure
Neither party is liable for delay or failure caused by events beyond reasonable control.
20. Notices
We may send legal notices to your registered email. For membership/billing matters contact contact@themarketsunplugged.com.
21. Governing law & forum
These Terms are governed by RAK DAO regulations and applicable DIFC law, with exclusive jurisdiction of the DIFC Courts. Mandatory consumer protections in your home country still apply.
22. Arabic version
An Arabic version will be available. Where UAE law requires Arabic for consumer documents, the Arabic version prevails in case of conflict.