FAQs | The Markets Unplugged

Help & support

Frequently asked questions

Common questions about The Markets Unplugged, memberships, access, billing, and how the platform works.

About TMU

About The Markets Unplugged

What is The Markets Unplugged?+

The Markets Unplugged is a crypto education and market analysis platform focused on Bitcoin on-chain data, macro context, cycle timing, technical analysis education, and practical investor tools.

The public site includes free guides, glossary resources, educational hubs, market explainers, and selected tools for investors who want a clearer process.

Is the public content still useful if I'm not a member?+

Yes. The public side of The Markets Unplugged is designed to stand on its own as a useful library of beginner guides, glossary resources, educational hubs, explainers, and tools.

Membership is the deeper application layer, not a replacement for the public education.

Is TMU suitable for beginners?+

Yes. The public site includes beginner-friendly resources such as glossary pages, basics guides, technical analysis lessons, and structured hubs that help you learn step by step.

More advanced pages also exist for investors who want deeper frameworks.

Memberships

Plans & what's inside

What membership options are available?+

The current membership paths are:

  • Alpha Lite · $199 USD/year
  • Alpha Pro · $299 USD/year, or $29 USD/month
  • Alpha Insider · $549 USD/year
  • Cycle Intelligence · $3,997 USD one-time, lifetime access, limited places

Each path adds a layer of depth. Alpha Lite is the lighter paid layer for key reads, sector coverage, and planning tools. Alpha Pro adds full cycle timing and the live calls feed. Alpha Insider is the full research and market-analysis membership. Cycle Intelligence is the highest-touch path for investors or professionals who want the deepest read, advanced frameworks, and lifetime access.

See full plan details →

What is Alpha Lite?+

Alpha Lite is the entry-level paid path for investors who want key reads, sector coverage, and planning tools without full cycle timing, live calls, weekly videos, or community access.

Price: $199 USD per year

What's included:

  • Weekly written brief (Market Pulse Lite)
  • Alt Sector Radar
  • Macro Concordance
  • Members-only articles
  • Alerts
  • Oz Updates preview titles
  • Upgrade credit if you move up a tier

What's not included: full KAIROS cycle timing, the live calls feed, weekly videos, private Telegram group, DCA Targets, live Q&A.

What is Alpha Pro?+

Alpha Pro is the active-research path between Lite and Insider. It adds full cycle timing and the live calls feed, for investors who want to act on timing without the full Insider toolset or community layer. It is the only tier available monthly as well as annually.

Price: $299 USD per year, or $29 USD per month

What's included:

  • Everything in Alpha Lite
  • KAIROS cycle timing, full access
  • Oz Updates, full live calls feed

What's not included (these require Alpha Insider): DCA Targets, the Bitcoin Barometer, the Ethereum Barometer, Member Videos, and the private Telegram group.

What is Alpha Insider?+

Alpha Insider is the main research and market-analysis membership at The Markets Unplugged. It is built for investors who want the full picture across Bitcoin, Ethereum, macro, timing, and portfolio planning.

Price: $549 USD per year

What's included:

  • Everything in Alpha Pro
  • Bitcoin Barometer (15 on-chain metrics, updated daily)
  • Ethereum Barometer (ETH cycle position, six named zones)
  • DCA Targets (42 coins plus 2 market indices)
  • Delta Engine (weekly Bitcoin bottom-conditions signal)
  • Full Market Pulse every week
  • Weekly Member Videos and live Q&A
  • Private Telegram group access

Alt Sector Radar, Macro Concordance and KAIROS carry up from the lower tiers, so Alpha Insider is the full toolset in one place.

What is Cycle Intelligence?+

Cycle Intelligence is the highest-touch path at The Markets Unplugged. It is built for investors or professionals who want the complete framework: how macro, volatility, and price structure connect into a repeatable process for reading markets.

Price: $3,997 USD one-time · Lifetime access · Limited places

What's included:

  • Everything in Alpha Insider, for life
  • The Cycle Intelligence course by Oz: 6 modules, video and written
  • The macro engine: global liquidity, central bank interplay, and credit cycle phases
  • Credit and liquidity dashboards read the institutional way
  • Volatility timing with VIX, BTC VIX, and term structure
  • Institutional TA: market structure, Fair Value Gaps, TPO, and NPOC
  • Confluence level mapping across monthly, weekly, and daily
  • Applying it in live markets: checklists, planning, and trade management
  • Dedicated Telegram

Your access is live on purchase. Lessons are published progressively and new lessons are added over time at no extra cost.

Which membership is right for me?+

The best path depends on how much depth you want.

Alpha Lite is best if you want key reads, sector coverage, and planning tools without full timing, live calls, weekly videos, or community access.

Alpha Pro adds full KAIROS cycle timing and the live calls feed, for investors who want to act on timing without the full Insider toolset. It is the only tier you can pay for monthly.

Alpha Insider is the core path for most investors who want the full weekly research and market-analysis layer, including the Barometers, DCA Targets, Delta Engine, videos, and Telegram access.

Cycle Intelligence is for investors or professionals who want the deepest read, advanced macro and technical frameworks, dashboards, and lifetime access.

Does Alpha Insider include the private Telegram group?+

Yes. Alpha Insider includes access to the private Telegram group.

That includes structured update channels around areas such as Bitcoin market updates, Ethereum and BTC dominance analysis, macro threads, Bitcoin on-chain work, announcements, and live member chat.

It is designed to sit alongside the broader research and market-analysis membership experience, not replace it.

Access & content

Getting in and finding things

How do I access my membership after purchase?+

After purchase, access should be available through your account and membership login.

If you have any issue with access, use the contact page and include:

  • The email address used at checkout
  • The membership tier you purchased
  • A short description of the issue

That makes support much faster.

What if I can't access my membership or content?+

If you cannot access your membership, use the contact page and include:

  • The email address used at checkout
  • The membership tier you purchased
  • A short description of the issue

This is the fastest way to get the issue checked properly.

Do memberships include market analysis?+

Yes. All paid paths include market analysis, but the depth is different by tier.

Alpha Lite gives you focused written reads, sector coverage, alerts, and planning tools.

Alpha Pro adds full cycle timing and the live calls feed.

Alpha Insider is the full research and market-analysis layer, with the Barometers, DCA Targets, Delta Engine, weekly videos, and the private Telegram group.

Cycle Intelligence includes everything in Alpha Insider plus advanced macro and technical frameworks, dashboards, and lifetime access to the highest-touch material.

Billing & refunds

Payments, cancellations & refunds

Are payments processed securely?+

Yes. Payments are processed securely through Stripe.

What is your refund policy?+

First-time purchases are non-refundable, subject to your statutory rights.

If your annual plan renews and you did not intend to keep it, contact us within 7 calendar days of the renewal charge and a full refund will be issued.

After 7 days, the renewal charge is non-refundable, but you can cancel at any time to stop future renewals.

Refunds are returned to the original payment method and typically appear within 5 to 10 business days, depending on bank processing times.

How do I cancel my subscription?+

You can cancel your subscription at any time.

If you cancel, your access remains active until the end of your current billing period.

If an annual renewal was charged and you did not intend to keep it, contact us within 7 calendar days of the renewal charge if you want to request a refund under the renewal policy.

Where can I see the current membership options?+

You can review the current membership options here: Plans & Pricing →

Still need help?
Can't find what you're looking for?
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The Markets Unplugged provides education and information only. Nothing on this site is financial, investment, legal, accounting, or tax advice.